The best way to increase the number of loyal customers is to build a healthy relationship with the customer. Moreover, the basis of any relationship is communication. This is achieved by a complete understanding of customer service rules and applying them successfully. The customer must feel that he is being heard. This is very essential to ensure that the customer remains loyal to the companies. A company can gain much more positive publicity through word of mouth. People tend to believe in what others have to say rather than on paid advertisements.
Goodwill which is the main asset for any company can be harbored only if the existing customers are happy and content. If you are one of the customer service representatives, the first point that you should remember is that never consider the customer to be ignorant. And also, don’t try to lie to the customer because lies have a tendency of emerging their ugly heads at the most inopportune moments. If you be honest with the customer as far as possible and show interest to know his problem and try to solve it as far as possible.
In order to have some idea about what is customer service and how to increase the service status of your organization, customer feedbacks play a very significant role. It gives the parent organization a concrete idea about where the services being rendered by it have been found lacking. And acting on the information the organizations can act accordingly.
Cryptocurrency exchanges have a very strong customer care facility nowadays. But due to the burden on customer care, they won’t share phone numbers directly on their contact us pages. It is a fact that every customer is looking for a phone number when they want to get fix their issues on the spot. But It’s really hard to find.
Coinbase is a global digital asset exchange company, offering a service to buy and sell digital currencies. The Coinbase customer support that you call into has employees from the USA and is open Mon-Fri 8 am-5 pm PST according to customers. In total, Coinbase has 1 phone number. It’s not always clear what is the best way to talk to Coinbase support persons, so we have compiled Coinbase customer service number information built from suggestions from the customer community.
Coinbase Customer Service Phone Number: (800) 931-7631
When you are connected to the call, listen to the menu by operator carefully.
- Press 1, if your account is compromised by Coinbase.
- Press 2, If you forgot the username or unable to sign in.
- Press 3, if not able to make payments
- Press 4, If you have wire transfer or deposit related queries
- Press 5, If you have any issues in pending buy orders and deposits
- Press 6, If you have any issues in pending sell orders and withdraws
- Press 7, If you are having trouble while verifying the account ID
- Press 8, If you are willing to increase the limits
- For other questions and inquiries, keep holding the line until the agent speaks.
Phone support is available 24/7 to serve customers.
US/International: +1 (888) 908-7930
United Kingdom: 0808 168 4635